Current Status

Affected components: Sherweb Hosted Services General Account manager C2 ITSM Data Warehouse Production Pre-Production Cloud PBX UCaaS - Managed Teams Voice General Incoming Calls Outgoing calls IVR SMS FAX Presence / Busy Lamp Field Customer Self-Care Portal External Service Providers (ISP, PSTN) Cumulus Portal General API Billing API Shopping API MFA: SMS MFA: Email Shopping Cart M365 backup powered by Veeam Canada East 1 General Self-Service Portal Veeam Cloud Connect United States East 1 General Self-Service Portal Veeam Cloud Connect Microsoft Exchange Exchange 2016 Exchange 2019 Microsoft Sharepoint In-House Archiving Office Protect Office Protect Alliance Online Backup Performance Cloud Management Portal Europe Canada USA Performance Cloud VMware - Quebec, Canada Performance Cloud VMware – Montreal, Canada Performance Cloud VMware – Charlotte, USA Performance Cloud VMware – Ashburn, USA Cloud Servers – Montreal, Canada Cloud Servers – Charlotte, USA Cloud Servers – Ashburn, USA Dedicated Servers – Charlotte, USA Veeam Cloud Backup and Recovery - Montreal, Canada Cloud Databases – Montreal, Canada Veeam Cloud Backup and Recovery - Ashburn, USA Pulsar360 General Incoming Calls Outgoing Calls Fax Services PBXPro Multi-tenant Solution MS Teams Connector Dedicated VM PBX Hosts External Service Providers (ISP, PSTN) PurelyHR Skype for Business Skype for Business 2015 Skype for Business 2019 Veeam Cloud Connect Veeam Cloud Connect - Quebec, Canada Veeam Cloud Connect - Ashburn, USA Web Hosting Shared Hosting Linux Shared Hosting Windows External Marketplace Services Acronis Bitdefender Dropsuite Global Relay Google Workspace Kaseya LastPass LastPass - United States LetsSignIt MalwareBytes Microsoft Azure Dynamics 365 Microsoft 365 Office 365 Nerdio Nimble CRM Proofpoint Protected Trust QuickBooks Online Canada QuickHelp SignNow SentinelOne SyncMonkey Trend-Micro Billing Integrations Tigerpaw QuickBooks Online QuickBooks Desktop Kaseya Autotask ConnectWise Technical Support General

Our Services

Jul 27
Jul 26
Jul 25
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Jul 23
Jul 22
Jul 21
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange 2016
Exchange 2019
Microsoft Sharepoint
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
USA
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware – Charlotte, USA
Performance Cloud VMware – Ashburn, USA
Cloud Servers – Montreal, Canada
Cloud Servers – Charlotte, USA
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
Pulsar360
General
Incoming Calls
Outgoing Calls
Fax Services
PBXPro Multi-tenant Solution
MS Teams Connector
Dedicated VM PBX Hosts
External Service Providers (ISP, PSTN)
PurelyHR
Skype for Business
Skype for Business 2015
Skype for Business 2019
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Veeam Service Provider Console
Canada East 1
License rental
General
Self-Service Portal
United States East 1
License rental
General
Self-Service Portal
Web Hosting
Shared Hosting Linux
Shared Hosting Windows
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Jul 26
Jul 25
Jul 24
Jul 23
Jul 22
Jul 21
Acronis Acronis
Bitdefender Bitdefender
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
Kaseya Kaseya
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Nerdio Nerdio
Nimble CRM Nimble CRM
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
SignNow SignNow
SentinelOne SentinelOne
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Jul 27
Jul 26
Jul 25
Jul 24
Jul 23
Jul 22
Jul 21
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
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Jul 26
Jul 25
Jul 24
Jul 23
Jul 22
Jul 21
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

Upcoming Week 07/28/2024
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal M365 backup powered by Veeam Microsoft Exchange Microsoft Sharepoint In-House Archiving Performance Cloud Skype for Business Data Warehouse General Canada East 1 Exchange 2019 Skype for Business 2019 Production API Pre-Production MFA: SMS Canada MFA: Email Shopping Cart Performance Cloud VMware – Montreal, Canada Cloud Servers – Montreal, Canada Veeam Cloud Backup and Recovery - Montreal, Canada Cloud Databases – Montreal, Canada Billing API General Shopping API Self-Service Portal Veeam Cloud Connect