Current Status

Affected components: Sherweb Hosted Services Account manager C2 ITSM Data Warehouse Production Pre-Production Cumulus Portal General Microsoft Exchange Exchange 2016 Exchange 2019 Microsoft Sharepoint In-House Archiving Office Protect Office Protect Alliance Online Backup Skype for Business Skype for Business 2015 Skype for Business 2019 Web Hosting Shared Hosting Linux Shared Hosting Windows

Our Services

Feb 23
Feb 22
Feb 21
Feb 20
Feb 19
Feb 18
Feb 17
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange 2016
Exchange 2019
Microsoft Sharepoint
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
USA
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware – Charlotte, USA
Performance Cloud VMware – Ashburn, USA
Cloud Servers – Montreal, Canada
Cloud Servers – Charlotte, USA
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
Pulsar360
General
Incoming Calls
Outgoing Calls
Fax Services
PBXPro Multi-tenant Solution
MS Teams Connector
Dedicated VM PBX Hosts
External Service Providers (ISP, PSTN)
PurelyHR
Skype for Business
Skype for Business 2015
Skype for Business 2019
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Web Hosting
Shared Hosting Linux
Shared Hosting Windows
Feb 23
Feb 22
Feb 21
Feb 20
Feb 19
Feb 18
Feb 17
Acronis Acronis
Bitdefender Bitdefender
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
Kaseya Kaseya
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Nerdio Nerdio
Nimble CRM Nimble CRM
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
SignNow SignNow
SentinelOne SentinelOne
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Feb 23
Feb 22
Feb 21
Feb 20
Feb 19
Feb 18
Feb 17
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
Feb 23
Feb 22
Feb 21
Feb 20
Feb 19
Feb 18
Feb 17
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

This Week
February 23, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange Microsoft Sharepoint In-House Archiving Office Protect Online Backup Skype for Business Web Hosting Exchange 2016 Skype for Business 2015 Office Protect Alliance Data Warehouse General Shared Hosting Linux Exchange 2019 Skype for Business 2019 Production Shared Hosting Windows Pre-Production
Upcoming Week 02/25/2024
Sherweb Hosted Services Online Backup Performance Cloud Veeam Cloud Connect Veeam Cloud Connect - Quebec, Canada Veeam Cloud Connect - Ashburn, USA Management Portal Performance Cloud VMware - Quebec, Canada Veeam Cloud Backup and Recovery - Ashburn, USA