Current Status
All systems normal
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Mar 23
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Mar 22
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C2 ITSM | |||||||||
Data Warehouse | |||||||||
Production | |||||||||
Pre-Production | |||||||||
Cloud PBX | |||||||||
UCaaS - Managed Teams Voice | |||||||||
SMS | |||||||||
Presence / Busy Lamp Field | |||||||||
Outgoing calls | |||||||||
Incoming Calls | |||||||||
IVR | |||||||||
General | |||||||||
FAX | |||||||||
Customer Self-Care Portal | |||||||||
External Service Providers (ISP, PSTN) | |||||||||
Cumulus Portal | |||||||||
General | |||||||||
API | |||||||||
Billing API | |||||||||
Shopping API | |||||||||
MFA: SMS | |||||||||
MFA: Email | |||||||||
Shopping Cart | |||||||||
M365 backup powered by Veeam | |||||||||
Canada East 1 | |||||||||
General | |||||||||
Self-Service Portal | |||||||||
Veeam Cloud Connect | |||||||||
United States East 1 | |||||||||
General | |||||||||
Self-Service Portal | |||||||||
Veeam Cloud Connect | |||||||||
Microsoft Exchange | |||||||||
Exchange 2013 Canada | |||||||||
Exchange 2013 USA | |||||||||
Exchange 2016 | |||||||||
Exchange 2019 | |||||||||
Microsoft Sharepoint | |||||||||
In-House Archiving | |||||||||
Office Protect | |||||||||
Office Protect Alliance | |||||||||
Online Backup | |||||||||
Performance Cloud | |||||||||
Europe | |||||||||
Canada | |||||||||
USA | |||||||||
Performance Cloud VMware – Montreal, Canada | |||||||||
Performance Cloud VMware – Charlotte, USA | |||||||||
Performance Cloud VMware – Ashburn, USA | |||||||||
Dedicated Servers – Montreal, Canada | |||||||||
Dedicated Servers – Charlotte, USA | |||||||||
Dedicated Servers – Ashburn, USA | |||||||||
Cloud Servers – Montreal, Canada | |||||||||
Cloud Servers – Charlotte, USA | |||||||||
Cloud Servers – Ashburn, USA | |||||||||
Cloud Databases – Montreal, Canada | |||||||||
Cloud Backup and Recovery w/ Veeam – Mtl | |||||||||
Cloud Backup and Recovery w/ Veeam – Ashburn | |||||||||
PurelyHR | |||||||||
Skype for Business | |||||||||
Skype for Business 2015 | |||||||||
Skype for Business 2019 | |||||||||
Web Hosting | |||||||||
Shared Hosting Linux | |||||||||
Shared Hosting Windows | |||||||||
3rd Party Services | |||||||||
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Billing Integrations | |||||||||
Tigerpaw | |||||||||
QuickBooks Online | |||||||||
QuickBooks Desktop | |||||||||
Kaseya | |||||||||
Autotask | |||||||||
ConnectWise | |||||||||
Technical Support |
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance
This Week
March 23, 11:00pm
Hosted Services
Account manager
C2 ITSM
Cloud PBX
Cumulus Portal
Microsoft Exchange
Microsoft Sharepoint
In-House Archiving
Office Protect
Online Backup
Skype for Business
Web Hosting
Skype for Business 2015
Office Protect Alliance
Data Warehouse
General
Shared Hosting Linux
Exchange 2013 Canada
Exchange 2013 USA
Skype for Business 2019
Production
Shared Hosting Windows
Exchange 2016
Pre-Production
Exchange 2019
General
March 24, 11:00pm
Hosted Services
Account manager
C2 ITSM
Cloud PBX
Cumulus Portal
Microsoft Exchange
Microsoft Sharepoint
In-House Archiving
Office Protect
Online Backup
Skype for Business
Web Hosting
Skype for Business 2015
Office Protect Alliance
Data Warehouse
General
Shared Hosting Linux
Exchange 2013 Canada
Exchange 2013 USA
Skype for Business 2019
Production
Shared Hosting Windows
Exchange 2016
Pre-Production
Exchange 2019
General
Upcoming Week 03/26/2023
March 29, 10:00am
Hosted Services
Performance Cloud
Cloud Backup and Recovery w/ Veeam – Mtl
March 29, 10:00am
Hosted Services
Microsoft Exchange
Performance Cloud
Exchange 2013 USA
USA
Performance Cloud VMware – Ashburn, USA
Dedicated Servers – Ashburn, USA
Cloud Servers – Ashburn, USA
Cloud Backup and Recovery w/ Veeam – Ashburn
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