PHP security vulnerabilities update

Sherweb is aware of the recently disclosed PHP security vulnerabilities. On October 21, our teams assessed our environments and implemented the appropriate security updates. We have identified no evidence that these vulnerabilities were exploited within Sherweb systems or services. We continue to monitor our environments closely as part of our ongoing security practices.

Incidents

11/11/2026

Performance degraded - PSA Integrations
November 11, 1:51pm
Billing Integrations Tigerpaw QuickBooks Online QuickBooks Desktop Kaseya Autotask ConnectWise
11/09/2026

identified - M365 Admin Center for SKU's value are different than what they should be
November 09, 11:38am
External Marketplace Services Microsoft Microsoft 365

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Planned Maintenances

This Week

Quebec datacenter network maintenance
November 12, 11:00am
Sherweb Hosted Services Online Backup Performance Cloud Veeam Cloud Connect Veeam Service Provider Console Veeam Cloud Connect - Quebec, Canada Management Portal Canada East 1 Canada License rental General Self-Service Portal Performance Cloud VMware - Quebec, Canada
Upcoming Week 11/15/2026

Montreal datacenter network maintenance
November 15, 10:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal M365 backup powered by Veeam Microsoft Exchange In-House Archiving Performance Cloud Data Warehouse General Canada East 1 Management Portal Exchange – Canada Production API Pre-Production MFA: SMS Canada MFA: Email Shopping Cart Billing API General VMware Avi Load Balancer - Montreal, Canada Shopping API Performance Cloud VMware – Montreal, Canada Self-Service Portal Veeam Cloud Connect Veeam Cloud Backup and Recovery - Montreal, Canada

Ashburn datacenter network maintenance
November 16, 10:00pm
Sherweb Hosted Services M365 backup powered by Veeam Microsoft Exchange In-House Archiving Online Backup Performance Cloud Veeam Cloud Connect Veeam Service Provider Console Exchange – USA United States East 1 Veeam Cloud Connect - Ashburn, USA Management Portal United States East 1 USA General License rental VMware Avi Load Balancer - Ashburn, USA Self-Service Portal General Self-Service Portal Performance Cloud VMware – Ashburn, USA Veeam Cloud Connect Veeam Cloud Backup and Recovery - Ashburn, USA

Maintenance Notification Veeam Cloud Connect
November 17, 9:00am
Sherweb Hosted Services Veeam Cloud Connect Veeam Cloud Connect - Quebec, Canada Veeam Cloud Connect - Ashburn, USA

Maintenance Notification Veeam Cloud Backup and Recovery
November 18, 9:00am
Sherweb Hosted Services Performance Cloud Canada USA Veeam Cloud Backup and Recovery - Ashburn, USA Veeam Cloud Backup and Recovery - Montreal, Canada Veeam Cloud Backup and Recovery - Dallas, USA

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