Current Status

Affected components: External Marketplace Services QuickBooks Online Canada

Our Services

Apr 02
Apr 01
Mar 31
Mar 30
Mar 29
Mar 28
Mar 27
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange – USA
Exchange – Canada
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
VMware Avi Load Balancer - Montreal, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware - Quebec, Canada
Veeam Cloud Backup and Recovery - Montreal, Canada
USA
VMware Avi Load Balancer - Ashburn, USA
Performance Cloud VMWare - Dallas, USA
Performance Cloud VMware – Ashburn, USA
Veeam Cloud Backup and Recovery - Ashburn, USA
Veeam Cloud Backup and Recovery - Dallas, USA
PurelyHR
Self-Service Portal
Sherweb HelpDesk
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Veeam Service Provider Console
United States East 1
License rental
General
Self-Service Portal
Canada East 1
License rental
General
Self-Service Portal
Apr 02
Apr 01
Mar 31
Mar 30
Mar 29
Mar 28
Mar 27
Acronis Cyber Protect Cloud Acronis Cyber Protect Cloud
Afi Afi
Avanan Avanan
Bitdefender Bitdefender
ConnectSecure ConnectSecure
DefensX DefensX
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
HacWare HacWare
Huntress Huntress
Ironscales Ironscales
Kalibr8 Kalibr8
Kaseya Kaseya
Keeper Keeper
KeepIt KeepIt
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Monjur Monjur
Nerdio Nerdio
Nimble CRM Nimble CRM
NordLayer NordLayer
NordPass NordPass
NordStellar NordStellar
P81 P81
Palisade Palisade
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
Rewst Rewst
SignNow SignNow
SentinelOne SentinelOne
So Smart So Smart
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Usecure Usecure
Veeam Data Cloud Veeam Data Cloud
Wasabi Wasabi
Apr 02
Apr 01
Mar 31
Mar 30
Mar 29
Mar 28
Mar 27
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
Apr 02
Apr 01
Mar 31
Mar 30
Mar 29
Mar 28
Mar 27
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

This Week
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal M365 backup powered by Veeam Microsoft Exchange In-House Archiving Performance Cloud Exchange – USA Data Warehouse General Canada East 1 Management Portal Exchange – Canada Production API Pre-Production MFA: SMS Canada MFA: Email Shopping Cart Billing API General VMware Avi Load Balancer - Montreal, Canada Shopping API Performance Cloud VMware – Montreal, Canada Self-Service Portal Veeam Cloud Connect Veeam Cloud Backup and Recovery - Montreal, Canada