Current Status
All systems normal
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| Production | |||||||||
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| Cloud PBX | |||||||||
| UCaaS - Managed Teams Voice | |||||||||
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| SMS | |||||||||
| FAX | |||||||||
| Presence / Busy Lamp Field | |||||||||
| Customer Self-Care Portal | |||||||||
| External Service Providers (ISP, PSTN) | |||||||||
| Cumulus Portal | |||||||||
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| API | |||||||||
| Billing API | |||||||||
| Shopping API | |||||||||
| MFA: SMS | |||||||||
| MFA: Email | |||||||||
| Shopping Cart | |||||||||
| M365 backup powered by Veeam | |||||||||
| Canada East 1 | |||||||||
| General | |||||||||
| Self-Service Portal | |||||||||
| Veeam Cloud Connect | |||||||||
| United States East 1 | |||||||||
| General | |||||||||
| Self-Service Portal | |||||||||
| Veeam Cloud Connect | |||||||||
| Microsoft Exchange | |||||||||
| Exchange – USA | |||||||||
| Exchange – Canada | |||||||||
| In-House Archiving | |||||||||
| Office Protect | |||||||||
| Office Protect Alliance | |||||||||
| Online Backup | |||||||||
| Performance Cloud | |||||||||
| Management Portal | |||||||||
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| Performance Cloud VMware - Quebec, Canada | |||||||||
| Performance Cloud VMware – Montreal, Canada | |||||||||
| Performance Cloud VMware – Charlotte, USA | |||||||||
| Performance Cloud VMware – Ashburn, USA | |||||||||
| Cloud Servers – Montreal, Canada | |||||||||
| Cloud Servers – Charlotte, USA | |||||||||
| Cloud Servers – Ashburn, USA | |||||||||
| Dedicated Servers – Charlotte, USA | |||||||||
| Veeam Cloud Backup and Recovery - Montreal, Canada | |||||||||
| Cloud Databases – Montreal, Canada | |||||||||
| Veeam Cloud Backup and Recovery - Ashburn, USA | |||||||||
| PurelyHR | |||||||||
| Self-Service Portal | |||||||||
| Sherweb HelpDesk | |||||||||
| Veeam Cloud Connect | |||||||||
| Veeam Cloud Connect - Quebec, Canada | |||||||||
| Veeam Cloud Connect - Ashburn, USA | |||||||||
| Veeam Service Provider Console | |||||||||
| Canada East 1 | |||||||||
| License rental | |||||||||
| General | |||||||||
| Self-Service Portal | |||||||||
| United States East 1 | |||||||||
| License rental | |||||||||
| General | |||||||||
| Self-Service Portal |
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| Tigerpaw | |||||||||
| QuickBooks Online | |||||||||
| QuickBooks Desktop | |||||||||
| Kaseya | |||||||||
| Autotask | |||||||||
| ConnectWise |
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Jan 14
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Jan 13
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Jan 12
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Jan 11
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Jan 10
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Jan 09
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Jan 08
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| General |
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance
This Week
January 15, 6:00pm
Sherweb Hosted Services
Cumulus Portal
Microsoft Exchange
In-House Archiving
Performance Cloud
General
Exchange – Canada
API
MFA: SMS
MFA: Email
Shopping Cart
Performance Cloud VMware – Montreal, Canada
Veeam Cloud Backup and Recovery - Montreal, Canada
Billing API
Shopping API
Upcoming Week 01/18/2026
January 20, 9:00am
Sherweb Hosted Services
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
January 21, 9:00am
Sherweb Hosted Services
Performance Cloud
Veeam Cloud Backup and Recovery - Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
January 21, 6:00pm
Sherweb Hosted Services
Cumulus Portal
Microsoft Exchange
In-House Archiving
Performance Cloud
General
Exchange – Canada
API
MFA: SMS
MFA: Email
Shopping Cart
Performance Cloud VMware – Montreal, Canada
Veeam Cloud Backup and Recovery - Montreal, Canada
Billing API
Shopping API
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