Potential issue detected on our services

Informational
June 06, 2:09pm

Potential issue detected on our services

Status: closed
Date: May 26, 4:16pm
End: June 06, 2:09pm
Duration: 10 days 21 hours 52 minutes
Affected Components:
Sherweb Hosted Services C2 ITSM Data Warehouse Production Pre-Production
Update

May 26, 4:16pm

May 26, 4:16pm

We are currently experiencing an issue with our internal telecom provider. If you need to contact us, please use this alternate number 1 (844) 575-8511 or via the email support support@c2atom.com or via our portal https://support.c2atom.com.

Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.

Best regards,
The Sherweb Technical Support Team

Resolved

June 06, 2:09pm

June 06, 2:09pm

C2 ITSM services are now working normally again. All issues have been resolved.