User update form, "Apply and Email User" and "Bulk Email Users" currently not working

Incident

October 03, 7:56pm

User update form, "Apply and Email User" and "Bulk Email Users" currently not working

Status: closed

Start: September 18, 11:01am

End: October 03, 7:56pm

Duration: 15 days 8 hours 55 minutes

Affected Components:

Sherweb Hosted Services Pulsar360 PBXPro Multi-tenant Solution

Update

September 18, 11:01am

We have identified an issue where The "Apply and Email User" and "Bulk Email Users" button in the user section of PBX Pro are currently not sending emails.

We are working on it and will provide updates as they become available.

Update

September 26, 10:10am

The "Apply and Email User" function in the user update form section has been fixed.

We are still working on the "Bulk Email Users" feature.

In the meantime, the "Apply and Email user" can be used to send welcome email.

We will provide updates as they become available.

Resolved

October 03, 7:56pm

The issue with the new feature "Bulk email users" will be addressed in an upcoming update.

In the meantime, use the "Apply and Email user" in the user update form to send welcome email to users.