Potential issue detected on our services
Informational
November 21, 4:12pm
Potential issue detected on our services
Status: in progress
Date:
November 21, 4:12pm
Affected Components:
Sherweb Hosted Services
External Marketplace Services
Cumulus Portal
Microsoft
General
Azure
Dynamics 365
Microsoft 365
Office 365
Update
November 21, 4:12pm
November 21, 4:12pm
A possible issue affecting Microsoft, General services has been detected. Microsoft is currently experiencing global issues with CSP (Cloud Solution Provider) relationship acceptance. A recent update to their user interface has introduced an unidentified issue that Microsoft is actively working to resolve.
Details:
- The issue is affecting CSP relationship acceptance globally.
- The recent UI update has caused an unidentified problem.
- Microsoft is diligently working on a fix.
Recommended Action: If partners are experiencing this issue, Microsoft recommends the following steps:
- Perform a Network Trace as outlined in their "Network Trace Guide": https://learn.microsoft.com/en-us/azure/azure-web-pubsub/howto-troubleshoot-network-trace#microsoft-edge-chromium
- Open a ticket with Sherweb for a Microsoft escalation, including the results of the Network Trace.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team