Cumulus - Audit Log Time Offset Issue

Informational

November 11, 12:37pm

Cumulus - Audit Log Time Offset Issue

Status: closed

Date: October 16, 4:31pm

End: November 11, 12:37pm

Duration: 25 days 21 hours 6 minutes

Affected Components:

Sherweb Hosted Services Cumulus Portal General

Update

October 16, 4:31pm

We have identified an issue where some Cumulus audit logs are currently showing a 4-hour time offset.

We are actively working to resolve this discrepancy as quickly as possible.

Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.

Best regards,
The Sherweb Technical Support Team

Update

November 06, 12:41pm

Our development team is still working on resolving the issue where some Cumulus audit logs display a 4-hour time offset. The root cause has been identified, and a fix is currently being implemented and tested.

We’ll provide another update once the solution has been deployed or if there are any significant changes in status.

Thank you for your continued patience and understanding.

Best regards,
The Sherweb Technical Support Team

Resolved

November 11, 12:37pm

We have resolved the issue where some Cumulus audit logs were displaying a 4-hour time offset. Timestamps are now showing correctly, and all systems are operating as expected. Thank you for your patience.