Infrastructure Maintenance
Scheduled
upcoming
4 hours
January 22, 6:00pm
Infrastructure Maintenance
Status: upcoming
Start:
January 22, 6:00pm
Estimated Duration: 240 minutes
Affected Components:
Sherweb Hosted Services
External Marketplace Services
Billing Integrations
Technical Support
Acronis Cyber Protect Cloud
Tigerpaw
General
General
Account manager
QuickBooks Online
Afi
C2 ITSM
QuickBooks Desktop
Avanan
Cloud PBX
Bitdefender
Kaseya
Cumulus Portal
Autotask
ConnectWise
ConnectSecure
M365 backup powered by Veeam
DefensX
Microsoft Exchange
Dropsuite
In-House Archiving
Global Relay
Office Protect
Google Workspace
Online Backup
HacWare
Performance Cloud
Huntress
PurelyHR
Ironscales
Self-Service Portal
Kalibr8
Kaseya
Sherweb HelpDesk
Veeam Cloud Connect
Keeper
Veeam Service Provider Console
KeepIt
LastPass
LetsSignIt
MalwareBytes
Microsoft
Monjur
Nerdio
Nimble CRM
NordLayer
NordPass
NordStellar
P81
Palisade
Proofpoint
Protected Trust
QuickBooks Online
QuickHelp
Rewst
SignNow
SentinelOne
So Smart
SyncMonkey
Trend-Micro
Usecure
Wasabi
Exchange – USA
Office Protect Alliance
Data Warehouse
General
UCaaS - Managed Teams Voice
Azure
Canada East 1
United States East 1
LastPass - United States
Canada
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Management Portal
Canada East 1
United States East 1
Exchange – Canada
Production
API
General
Dynamics 365
Europe
Pre-Production
MFA: SMS
Canada
Incoming Calls
Microsoft 365
MFA: Email
USA
Outgoing calls
Office 365
IVR
Shopping Cart
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
SMS
Performance Cloud VMware – Charlotte, USA
FAX
Performance Cloud VMware – Ashburn, USA
Presence / Busy Lamp Field
Cloud Servers – Montreal, Canada
Customer Self-Care Portal
Cloud Servers – Charlotte, USA
External Service Providers (ISP, PSTN)
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
Billing API
General
General
License rental
License rental
Shopping API
Self-Service Portal
Self-Service Portal
General
Self-Service Portal
General
Self-Service Portal
Veeam Cloud Connect
Veeam Cloud Connect
Update
January 22, 6:00pm
January 22, 6:00pm
Dear customers and partners,
As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned, please read the maintenance schedule details carefully.
Maintenance impact
No impacts are to be expected.
Maintenance Type
Storage infrastructure maintenance.
Note
Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.
Best regards,
The Sherweb Team