Missing Azure RI Charges on Recent Invoices
Informational
May 20, 3:27pm
Missing Azure RI Charges on Recent Invoices
Status: in progress
Date:
May 20, 3:27pm
Affected Components:
Sherweb Hosted Services
Cumulus Portal
General
Update
May 20, 3:27pm
May 20, 3:27pm
Incident Details:
We've identified the cause of an issue where Azure RI charges were missing from invoices generated since May 16 (for customers with billing dates from May 15 to today). We're working to remediate the issue and will provide an update as soon as more information is available."
If you have any questions or need further assistance, please don’t hesitate to reach out our support team.
Best regards,
The Sherweb Technical Support Team