Missing Azure RI Charges on Recent Invoices

Informational
May 20, 3:27pm

Missing Azure RI Charges on Recent Invoices

Status: in progress
Date: May 20, 3:27pm
Affected Components:
Sherweb Hosted Services Cumulus Portal General
Update

May 20, 3:27pm

May 20, 3:27pm

Incident Details:

We've identified the cause of an issue where Azure RI charges were missing from invoices generated since May 16 (for customers with billing dates from May 15 to today). We're working to remediate the issue and will provide an update as soon as more information is available."

If you have any questions or need further assistance, please don’t hesitate to reach out our support team. 

Best regards,
The Sherweb Technical Support Team