Update: Partial Outage - Azure (United States)

Incident
June 19, 3:36pm

Update: Partial Outage - Azure (United States)

Status: in progress
Start: June 15, 10:42am
Affected Components:
External Marketplace Services Microsoft Azure
Update

June 15, 10:42am

June 15, 10:42am

We have currently identified an issue affecting Azure invoicing for customers in the USA.

Impact Level:  Partial Outage

We’ve identified an issue affecting Azure invoicing for customers based in the United States. Some invoices may currently show lower-than-expected charges due to missing usage data from May.

Please note:

  • Your actual Azure usage is not impacted and continues to be tracked accurately.
  • The discrepancy is limited to how usage is currently reflected in invoices.

Current Status

We’ve confirmed that this issue stems from a Microsoft billing data integration failure, where May usage data was not delivered by Microsoft as expected.

Our team is actively working with Microsoft to:

  • Restore the missing usage data
  • Ensure invoices are updated to reflect accurate billing

Next Update: We will continue to monitor progress and provide our next update by 1:45pm EDT.

Update

June 15, 1:45pm

June 15, 1:45pm

This is an update regarding the ongoing disruption to Azure Invoices for US customers.

Impact Level: Partial Outage 

We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

What this means for you:

  • Your actual Azure usage is not impacted and continues to be tracked accurately.

  • The discrepancy is limited to how usage is currently reflected in invoices.
  • No action is required on your part.

Current Progress

Our team continues to actively engage with Microsoft and is currently awaiting a resolution.

A communication will be sent specifically to the impacted customers within the US. Once the issue is resolved, we will issue a complementary invoice that includes the missing charges, along with a detailed breakdown of your Azure usage in the Azure Usage Details tab.


Next Update: 
We will continue to monitor progress and provide our next update by 12:00pm EDT on 06-16-2026.

Update

June 16, 12:00pm

June 16, 12:00pm

This is an update regarding the ongoing disruption to  Azure Invoices for US customers.

Impact Level:   Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress
An email communication was sent to all impacted accounts about this issue yesterday afternoon. Once the issue is resolved, an additional invoice will be generated to reflect the accurate charges. This invoice will include a detailed breakdown of the Azure usage in the Azure Usage Details tab.


Next Update: We will continue to monitor the implementation and will provide our next update by 5:30pm EDT.

Update

June 16, 5:19pm

June 16, 5:19pm

This is an update regarding the ongoing disruption to Azure Invoices for US customers.

Impact Level:   Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress
We are continuing to work closely with Microsoft Support to resolve the underlying issue affecting Azure invoicing for US customers. Our teams remain actively engaged and will provide further updates as progress is made.


Next Update: We will continue to monitor the implementation and will provide our next update by 12:30pm EDT 
on 06-17-2026.

Update

June 17, 12:12pm

June 17, 12:12pm

This is an update regarding the ongoing disruption to Azure Invoices for US customers.

Impact Level:   Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress
We are continuing to work closely with Microsoft Support to resolve the underlying issue affecting Azure invoicing for US customers. Our teams remain actively engaged and will provide further updates as progress is made.
Once the issue is resolved, an additional invoice will be generated to reflect the accurate charges.

Next Update: We will continue to monitor the implementation and will provide our next update by 5:30pm EDT.

Update

June 17, 5:00pm

June 17, 5:00pm

This is an update regarding the ongoing disruption to  Azure invoicing for US tenants .

Impact Level:   Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress: 
We are continuing to work closely with Microsoft Support to resolve the underlying issue affecting Azure invoicing for US customers. Our teams remain actively engaged and will provide further updates as progress is made.
Once the issue is resolved, an additional invoice will be generated to reflect the accurate charges.


Next Update: We will continue to monitor the implementation and will provide our next update by 12:30pm EDT on the 18th of June 2026 .

Update

June 18, 12:30pm

June 18, 12:30pm

This is an update regarding the ongoing disruption to  Azure invoicing for US tenants .

Impact Level:    Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress: 
We are continuing to work closely with Microsoft Support to resolve the underlying issue affecting Azure invoicing for US customers. Our teams remain actively engaged and will provide further updates as progress is madeA n email communication was sent to all impacted accounts on Monday June 15th.  
Once the issue is resolved, an additional invoice will be generated to reflect the accurate charges.


Next Update: We will continue to monitor the implementation and will provide our next update by 5:30pm EDT on the 19th of June 2026 .

Update

June 19, 3:36pm

June 19, 3:36pm

This is an update regarding the ongoing disruption to Azure invoicing for US tenants.

Impact Level: Partial Outage
We’ve identified an issue affecting Azure invoicing for customers based in the United States. New Invoices may currently show lower-than-expected charges due to missing usage data from May.

Current Progress: Investigating
We are continuing to work closely with Microsoft Support to resolve the underlying issue affecting Azure invoicing for US customers. Our teams remain actively engaged and will provide further updates as progress is made
Once the issue is resolved, an additional invoice will be generated to reflect the accurate charges.


Next Update: We will continue to monitor the implementation and will provide our next update by 5:30pm EDT on the 22nd of June 2026.