September 23, 9:00am

Dear customers and partners,

As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned, please read the maintenance schedule details carefully.

Maintenance impact

Cloud Connect backup and restore operations will be unavailable during this maintenance.

IMPORTANT: Tenant's VBR server will require to be at versions 12.3.2 (starting from 12.3.2.4854) and 13.0.1 or later in order for backup and restore operations to function normally.

https://helpcenter.veeam.com/docs/vbr/cloud/cloud_connect_versions.html?ver=13

Maintenance Type

Veeam Cloud Connect platform upgrade to version 13.1.1.18

Note

Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

The Sherweb Team