Update: Recovering - Sherweb.com contact & registration forms
Update: Recovering - Sherweb.com contact & registration forms
September 17, 3:45pm
September 17, 3:45pm
We are currently investigating an issue impacting Sherweb.com contact & registration forms .
Impact Level: Investigating
Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.
Next update: We will provide an update within 60 minutes.
September 17, 4:20pm
September 17, 4:20pm
This is an update regarding the ongoing disruption to Sherweb.com contact & registration forms.
Impact Level: Performance Degraded
You maybe unable to submit any contact & registration form on sherweb.com site.
Current
Progress: Our team has identified the potential cause from a 3rd party provider and is
currently implementing a fix.
Next Update: We will continue to monitor the implementation and will provide our next update by 17h45 EDT
September 17, 5:45pm
September 17, 5:45pm
This is an update regarding the ongoing disruption to Sherweb.com contact & registration forms.
Impact Level: Performance Degraded
You maybe unable to submit any contact & registration form on sherweb.com site.
Current Progress: Our team has identified the potential cause from a 3rd party provider and is currently implementing a fix.
Workaround: If you require immediate assistance, you can contact our support team through calls or reaching out via email
Next Update: We will continue to monitor the implementation and will provide our next update by 20h00 EDT
September 17, 6:04pm
September 17, 6:04pm
This is an update regarding the ongoing disruption to Sherweb.com contact & registration forms .
Impact Level: Recovering
You should now be able
successfully submit Contact & Registration forms on the Sherweb.com website.
Current Progress: Our team has confirmed that the third-party provider has implemented a fix. We have verified that customers can now successfully submit contact and registration forms. We are continuing to monitor the service closely to ensure stability.
Next Update: We will continue to monitor the fix implemented and will provide our next update by 9:00 EDT on the 18th of September .