Maintenance Notification M365 backup powered by Veeam

Scheduled
October 08, 3:00pm

Maintenance Notification M365 backup powered by Veeam

Status: closed
Start: October 08, 10:00am
End: October 08, 3:00pm
Duration: 5 hours
Affected Components:
Sherweb Hosted Services M365 backup powered by Veeam Canada East 1 General Self-Service Portal Veeam Cloud Connect
Update

October 08, 10:00am

October 08, 10:00am

Dear customers and partners,

As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance has been planned, please read the maintenance schedule details carefully.


Maintenance impact

All services will be temporarily down for the maintenance duration.

Restore jobs will have to be restarted by end user.

All running backup jobs will be stopped then re-started after the maintenance by Sherweb’s administrator.


Maintenance Type

Veeam Backup for Microsoft 365 software update to version 8.6.0.1102. https://helpcenter.veeam.com/rn/veeam_backup_m365_8_6_release_notes.html

Veeam Cloud Connect software update to version 13.1.1.18. https://helpcenter.veeam.com/rn/veeam_backup_13_1_release_notes.html


Note

Our apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.


Best regards,

The Sherweb Team

Resolved

October 08, 3:00pm

October 08, 3:00pm

Maintenance completed.

The services are back to normal state.