Update: identified - M365 Admin Center for SKU's value are different than what they should be

Incident
November 09, 4:07pm

Update: identified - M365 Admin Center for SKU's value are different than what they should be

Status: in progress
Start: November 09, 11:38am
Affected Components:
External Marketplace Services Microsoft Microsoft 365
Update

November 09, 11:38am

November 09, 11:38am

We are currently investigating an issue impacting Microsoft 365 Admin Center. The Sku's in M365 Admin Center could be showing non-profit when they're not .

Impact Level: Investigating

Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.

Next update: We will provide an update within 60 minutes.

Update

November 09, 12:31pm

November 09, 12:31pm

This is an update regarding the ongoing disruption to M365 Admin Center SKU visual .

Impact Level: Performance Degraded
You may currently be experiencing a visual problem in the SKU name in M365 Admin Center that is showing non-profit when they would not be.

Current Progress:  Our team is working with Microsoft to obtain an official service incident and ensure the issue is visible to affected customers.


Next Update: We will continue to monitor the implementation and will provide our next update by 16:15 EST 2026-11-09

Update

November 09, 4:07pm

November 09, 4:07pm

This is an update regarding the ongoing disruption to M365 Admin Center license SKU visual .

Impact Level: Performance Degraded
You may currently be experiencing a visual problem in the SKU name in M365 Admin Center that is showing non-profit when they would not be.

Current Progress:  Our team is working with Microsoft to obtain an official service incident and ensure the issue is visible to affected customers.


Next Update: We will continue to monitor the implementation and will provide our next update by 11:30 EST 2026-11-10