Current Status

All systems normal

Our Services

Jan 16
Jan 15
Jan 14
Jan 13
Jan 12
Jan 11
Jan 10
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange – USA
Exchange – Canada
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
USA
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware – Charlotte, USA
Performance Cloud VMware – Ashburn, USA
Cloud Servers – Montreal, Canada
Cloud Servers – Charlotte, USA
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
PurelyHR
Self-Service Portal
Sherweb HelpDesk
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Veeam Service Provider Console
Canada East 1
License rental
General
Self-Service Portal
United States East 1
License rental
General
Self-Service Portal
Jan 16
Jan 15
Jan 14
Jan 13
Jan 12
Jan 11
Jan 10
Acronis Cyber Protect Cloud Acronis Cyber Protect Cloud
Afi Afi
Avanan Avanan
Bitdefender Bitdefender
ConnectSecure ConnectSecure
DefensX DefensX
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
HacWare HacWare
Huntress Huntress
Ironscales Ironscales
Kalibr8 Kalibr8
Kaseya Kaseya
Keeper Keeper
KeepIt KeepIt
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Monjur Monjur
Nerdio Nerdio
Nimble CRM Nimble CRM
NordLayer NordLayer
NordPass NordPass
NordStellar NordStellar
P81 P81
Palisade Palisade
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
Rewst Rewst
SignNow SignNow
SentinelOne SentinelOne
So Smart So Smart
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Usecure Usecure
Wasabi Wasabi
Jan 16
Jan 15
Jan 14
Jan 13
Jan 12
Jan 11
Jan 10
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
Jan 16
Jan 15
Jan 14
Jan 13
Jan 12
Jan 11
Jan 10
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

Upcoming Week 01/18/2026
Sherweb Hosted Services Veeam Cloud Connect Veeam Cloud Connect - Quebec, Canada Veeam Cloud Connect - Ashburn, USA
Sherweb Hosted Services Online Backup
Sherweb Hosted Services Performance Cloud Veeam Cloud Backup and Recovery - Montreal, Canada Veeam Cloud Backup and Recovery - Ashburn, USA
Sherweb Hosted Services Online Backup
January 21, 6:00pm
Sherweb Hosted Services Cumulus Portal Microsoft Exchange In-House Archiving Performance Cloud General Exchange – Canada API MFA: SMS MFA: Email Shopping Cart Performance Cloud VMware – Montreal, Canada Veeam Cloud Backup and Recovery - Montreal, Canada Billing API Shopping API
January 21, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange – USA Data Warehouse General Exchange – Canada Production Pre-Production
Sherweb Hosted Services Veeam Service Provider Console Canada East 1 United States East 1 License rental License rental General Self-Service Portal General Self-Service Portal
January 22, 6:00pm
Sherweb Hosted Services External Marketplace Services Billing Integrations Technical Support Acronis Cyber Protect Cloud Tigerpaw General General Account manager QuickBooks Online Afi C2 ITSM QuickBooks Desktop Avanan Cloud PBX Bitdefender Kaseya Cumulus Portal Autotask ConnectWise ConnectSecure M365 backup powered by Veeam DefensX Microsoft Exchange Dropsuite In-House Archiving Global Relay Office Protect Google Workspace Online Backup HacWare Performance Cloud Huntress PurelyHR Ironscales Self-Service Portal Kalibr8 Kaseya Sherweb HelpDesk Veeam Cloud Connect Keeper Veeam Service Provider Console KeepIt LastPass LetsSignIt MalwareBytes Microsoft Monjur Nerdio Nimble CRM NordLayer NordPass NordStellar P81 Palisade Proofpoint Protected Trust QuickBooks Online QuickHelp Rewst SignNow SentinelOne So Smart SyncMonkey Trend-Micro Usecure Wasabi Exchange – USA Office Protect Alliance Data Warehouse General UCaaS - Managed Teams Voice Azure Canada East 1 United States East 1 LastPass - United States Canada Veeam Cloud Connect - Quebec, Canada Veeam Cloud Connect - Ashburn, USA Management Portal Canada East 1 United States East 1 Exchange – Canada Production API General Dynamics 365 Europe Pre-Production MFA: SMS Canada Incoming Calls Microsoft 365 MFA: Email USA Outgoing calls Office 365 IVR Shopping Cart Performance Cloud VMware - Quebec, Canada Performance Cloud VMware – Montreal, Canada SMS Performance Cloud VMware – Charlotte, USA FAX Performance Cloud VMware – Ashburn, USA Presence / Busy Lamp Field Cloud Servers – Montreal, Canada Customer Self-Care Portal Cloud Servers – Charlotte, USA External Service Providers (ISP, PSTN) Cloud Servers – Ashburn, USA Dedicated Servers – Charlotte, USA Veeam Cloud Backup and Recovery - Montreal, Canada Cloud Databases – Montreal, Canada Veeam Cloud Backup and Recovery - Ashburn, USA Billing API General General License rental License rental Shopping API Self-Service Portal Self-Service Portal General Self-Service Portal General Self-Service Portal Veeam Cloud Connect Veeam Cloud Connect
January 22, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange – USA Data Warehouse General Exchange – Canada Production Pre-Production
Sherweb Hosted Services M365 backup powered by Veeam Canada East 1 United States East 1 General General Self-Service Portal Self-Service Portal Veeam Cloud Connect Veeam Cloud Connect