Current Status

Affected components: Sherweb Hosted Services Account manager C2 ITSM Data Warehouse Production Pre-Production Cumulus Portal General Microsoft Exchange Exchange 2016 Exchange 2019 In-House Archiving Online Backup Sherweb HelpDesk

Our Services

Nov 21
Nov 20
Nov 19
Nov 18
Nov 17
Nov 16
Nov 15
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange 2016
Exchange 2019
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
USA
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware – Charlotte, USA
Performance Cloud VMware – Ashburn, USA
Cloud Servers – Montreal, Canada
Cloud Servers – Charlotte, USA
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
Pulsar360
General
Incoming Calls
Outgoing Calls
Fax Services
PBXPro Multi-tenant Solution
MS Teams Connector
Dedicated VM PBX Hosts
External Service Providers (ISP, PSTN)
PurelyHR
Sherweb HelpDesk
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Veeam Service Provider Console
Canada East 1
License rental
General
Self-Service Portal
United States East 1
License rental
General
Self-Service Portal
Nov 21
Nov 20
Nov 19
Nov 18
Nov 17
Nov 16
Nov 15
Acronis Cyber Protect Cloud Acronis Cyber Protect Cloud
Bitdefender Bitdefender
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
Kaseya Kaseya
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Nerdio Nerdio
Nimble CRM Nimble CRM
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
SignNow SignNow
SentinelOne SentinelOne
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Nov 21
Nov 20
Nov 19
Nov 18
Nov 17
Nov 16
Nov 15
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
Nov 21
Nov 20
Nov 19
Nov 18
Nov 17
Nov 16
Nov 15
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

This Week
November 21, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange 2016 Data Warehouse General Exchange 2019 Production Pre-Production
November 22, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange 2016 Data Warehouse General Exchange 2019 Production Pre-Production
Upcoming Week 11/24/2024
Sherweb Hosted Services Performance Cloud Management Portal