Current Status

Affected components: Billing Integrations ConnectWise

Our Services

May 20
May 19
May 18
May 17
May 16
May 15
May 14
General
Account manager
C2 ITSM
Data Warehouse
Production
Pre-Production
Cloud PBX
UCaaS - Managed Teams Voice
General
Incoming Calls
Outgoing calls
IVR
SMS
FAX
Presence / Busy Lamp Field
Customer Self-Care Portal
External Service Providers (ISP, PSTN)
Cumulus Portal
General
API
Billing API
Shopping API
MFA: SMS
MFA: Email
Shopping Cart
M365 backup powered by Veeam
Canada East 1
General
Self-Service Portal
Veeam Cloud Connect
United States East 1
General
Self-Service Portal
Veeam Cloud Connect
Microsoft Exchange
Exchange 2016
Exchange 2019
In-House Archiving
Office Protect
Office Protect Alliance
Online Backup
Performance Cloud
Management Portal
Europe
Canada
USA
Performance Cloud VMware - Quebec, Canada
Performance Cloud VMware – Montreal, Canada
Performance Cloud VMware – Charlotte, USA
Performance Cloud VMware – Ashburn, USA
Cloud Servers – Montreal, Canada
Cloud Servers – Charlotte, USA
Cloud Servers – Ashburn, USA
Dedicated Servers – Charlotte, USA
Veeam Cloud Backup and Recovery - Montreal, Canada
Cloud Databases – Montreal, Canada
Veeam Cloud Backup and Recovery - Ashburn, USA
Pulsar360
General
Incoming Calls
Outgoing Calls
Fax Services
PBXPro Multi-tenant Solution
MS Teams Connector
Dedicated VM PBX Hosts
External Service Providers (ISP, PSTN)
PurelyHR
Self-Service Portal
Sherweb HelpDesk
Veeam Cloud Connect
Veeam Cloud Connect - Quebec, Canada
Veeam Cloud Connect - Ashburn, USA
Veeam Service Provider Console
Canada East 1
License rental
General
Self-Service Portal
United States East 1
License rental
General
Self-Service Portal
May 20
May 19
May 18
May 17
May 16
May 15
May 14
Acronis Cyber Protect Cloud Acronis Cyber Protect Cloud
Avanan Avanan
Bitdefender Bitdefender
DefensX DefensX
Dropsuite Dropsuite
Global Relay Global Relay
Google Workspace Google Workspace
Ironscales Ironscales
Keeper Keeper
KeepIt KeepIt
Kaseya Kaseya
LastPass LastPass
LastPass - United States LastPass - United States
LetsSignIt LetsSignIt
MalwareBytes MalwareBytes
Microsoft Microsoft
Azure Azure
Dynamics 365 Dynamics 365
Microsoft 365 Microsoft 365
Office 365 Office 365
Nerdio Nerdio
Nimble CRM Nimble CRM
P81 P81
Proofpoint Proofpoint
Protected Trust Protected Trust
QuickBooks Online QuickBooks Online
Canada Canada
QuickHelp QuickHelp
Rewst Rewst
SignNow SignNow
SentinelOne SentinelOne
SyncMonkey SyncMonkey
Trend-Micro Trend-Micro
Usecure Usecure
Wasabi Wasabi
May 20
May 19
May 18
May 17
May 16
May 15
May 14
Tigerpaw
QuickBooks Online
QuickBooks Desktop
Kaseya
Autotask
ConnectWise
May 20
May 19
May 18
May 17
May 16
May 15
May 14
General
All systems normal
Information
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Planned Maintenances

This Week
May 21, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange 2016 Data Warehouse General Exchange 2019 Production Pre-Production
May 22, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange 2016 Data Warehouse General Exchange 2019 Production Pre-Production
May 23, 11:00pm
Sherweb Hosted Services Account manager C2 ITSM Cumulus Portal Microsoft Exchange In-House Archiving Online Backup Sherweb HelpDesk Exchange 2016 Data Warehouse General Exchange 2019 Production Pre-Production